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Frequently Asked Questions
I'm a resident of New Jersey. Can I play from elsewhere in the US when I travel?
No. You need to be physically present in New Jersey to play for real money.
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I use one of those remote desktop programs like LogMeIn. Can I still be accurately geo-located?
What if I use an Internet Service Provider such as AOL and can't be accurately located?
What can I do if I'm told I'm outside New Jersey while on my desktop or laptop computer?
What happens if I leave New Jersey in the middle of a game session?
If I'm located within New Jersey, but close to the state borders, will MoheganSunCasino.com know I'm in New Jersey?
I'm connected using a public WiFi hotspot. Will geolocation still work?
Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
I've downloaded the plugin, but it's asking me to download it again. Why?
How do I install GeoComply?