To check the status of any pending withdrawal from your online gaming account, please follow these simple steps:
- Log in to your MoheganSunCasino.com account
- Select My Account from the main menu
- Select Account Statement
- Select Pending Withdrawals from the "All Transactions" dropdown box. A list of all pending withdrawals from your account will populate in the table below the selection box.
How long will I have to wait for my withdrawal to be processed?
Withdrawal requests using any payment method may take up to 72 hours (3 days) to be processed by our Payments team, assuming that all accounts have been fully verified. You will receive an update via e-mail once your withdrawal has been completed and approved.
In order to avoid any delays, please be sure to monitor your email inbox following the request of any withdrawal, as our Payments team may need to reach out to you in order to confirm some information prior to approving your withdrawal request.