General Account
- What are the Federal and State Tax IDs for MoheganSunCasino.com?
- Payment Method Verification Process
- How do I reset my password?
- I've forgotten my email address, how do I login?
- How do I opt in or opt out of communications?
- How do I turn off login notifications?
Registration
- Where do I find information for signing up to play at MoheganSunCasino.com?
- What are the advantages of online gaming?
- What is wagering and a wagering requirement?
- Am I eligible to gamble online?
- How can I play for real money online?
- How does MoheganSunCasino.com verify my identity?
Geo-Location
- How do I enable Location Services on my mobile device?
- On a computer, how do I install/uninstall the geolocation plug-in?
- Do I need to be located within the state of New Jersey to create a MoheganSunCasino.com account? What about making a deposit or withdrawal?
- I'm a resident of New Jersey. Can I play from elsewhere in the US when I travel?
- I'm not a resident of New Jersey, but I'm here visiting. Can I play?
- How does MoheganSunCasino.com know if I'm in New Jersey?
Deposits
Withdrawals
Bonuses and Promotions
- How do I claim a deposit match bonus code?
- How do I receive my first deposit match bonus?
- Are there any incentives offered for playing at MoheganSunCasino.com?
- Will I earn comp dollars, cash back, gifts, and other offers by playing online?
- What bonuses and promotions am I eligible for?
- How can I cancel/forfeit a bonus?
Technical Support
- Two-Factor Authentication Setup
- Strong Authentication
- How do I update my MoheganSunCasino.com app for Android?
- Current Service Status
- How do I acknowledge a tax event?
- What browser do I need to enjoy games at MoheganSunCasino.com?
Responsible Gaming
- Responsible Gaming and Player Protection
- How do I set loss limits?
- How do I set session time limits?
- How do I set deposit limits?
- How do I set a cool-off period?
- Why have my limits not changed?