General Account
- How do I reset my password?
- I've forgotten my email address, how do I login?
- How do I opt in or opt out of communications?
- How do I turn off login notifications?
- How do I change my contact preferences?
- How do I view my complete transaction history?
Registration
- Where do I find information for signing up to play at MoheganSunCasino.com?
- What are the advantages of online gaming?
- What is wagering and a wagering requirement?
- Am I eligible to gamble online?
- How can I play for real money online?
- How does MoheganSunCasino.com verify my identity?
Geo-Location
- On a computer, how do I install/uninstall the geolocation plug-in?
- Do I need to be located within the state of New Jersey to create a MoheganSunCasino.com account? What about making a deposit or withdrawal?
- I'm a resident of New Jersey. Can I play from elsewhere in the US when I travel?
- I'm not a resident of New Jersey, but I'm here visiting. Can I play?
- How does MoheganSunCasino.com know if I'm in New Jersey?
- Where do I get the geolocation plugin?
Deposits
Withdrawals
Bonuses and Promotions
- How do I receive my first deposit match bonus?
- Are there any incentives offered for playing at MoheganSunCasino.com?
- Will I earn comp dollars, cash back, gifts, and other offers by playing online?
- What bonuses and promotions am I eligible for?
- How can I cancel/forfeit a bonus?
- Where can I find ongoing public promotions on MoheganSunCasino.com?
Technical Support
- Current Service Status
- How do I acknowledge a tax event?
- What browser do I need to enjoy games at MoheganSunCasino.com?
- I'm not sure that my computer has a WiFi card. How do I check?
- How do I get better WiFi accuracy on my computer?
- What are WiFi access points, and how can my device find more?
Responsible Gaming
- How can I set my Responsible Gaming Limits?
- How do I set a cool off period?
- Why have my limits not changed?
- How do I self-exclude?
- What is strong authentication?
- How do I add or remove strong authentication?