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  1. MoheganSunCasino.com
  2. Geo-Location

Geo-Location

Helpful information regarding our geo-location process.

  • How do I enable Location Services on my mobile device?
  • On a computer, how do I install/uninstall the geolocation plug-in?
  • Do I need to be located within the state of New Jersey to create a MoheganSunCasino.com account? What about making a deposit or withdrawal?
  • I'm a resident of New Jersey. Can I play from elsewhere in the US when I travel?
  • I'm not a resident of New Jersey, but I'm here visiting. Can I play?
  • How does MoheganSunCasino.com know if I'm in New Jersey?
  • Where do I get the geolocation plugin?
  • How do I install GeoComply?
  • I've downloaded the plugin, but it's asking me to download it again. Why?
  • Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
  • Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
  • I'm connected using a public WiFi hotspot. Will geolocation still work?
  • If I'm located within New Jersey, but close to the state borders, will MoheganSunCasino.com know I'm in New Jersey?
  • What can I do if I'm told I'm outside New Jersey while on my desktop or laptop computer?
  • What if I use an Internet Service Provider such as AOL and can't be accurately located?
  • I use one of those remote desktop programs like LogMeIn. Can I still be accurately geo-located?
  • I use one of those remote desktop programs like LogMeIn. Can I still be accurately geo-located?

Contact Player Support
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  • Support Request: Submit a Request
  • Live Chat: Click here to start a Live Chat
  • Phone: 1-800-407-9167

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